Privacy Policy

Last Updated: September 3, 2026

Lark Consultancy Pvt. Ltd. (“Lark Consultancy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it when you visit our website or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Lark Consultancy

Lark Consultancy Pvt. Ltd. is a SEBI-registered stock broking company providing services related to the securities market.

Our website provides information about our company, services, investor information, policies, grievance procedures, and other related services.

2. What Information Do We Collect?

We may collect information that you provide to us when you use our website, contact us, submit a form, or communicate with us.

Depending on the service or form you use, this may include:

Your name
Email address
Mobile or telephone number
Postal address
Unique Client Code (UCC)
PAN or other identification information where required
Financial or account-related information where required
Details of your enquiry or complaint
Any other information that you choose to provide to us

Information collected automatically

When you visit our website, some basic technical information may also be collected automatically. This may include:

IP address
Browser type
Device type
Operating system
Pages you visit
Date and time of your visit
Basic website usage information

This information helps us keep the website working properly, improve its performance, and protect it from misuse.

3. How Do We Use Your Information?

We use your information only for legitimate business and service-related purposes.

For example, we may use your information to:

Respond to your questions and enquiries
Provide or support our services
Process requests submitted through our website
Handle complaints and grievances
Contact you regarding your account or services
Provide important notices and updates
Meet regulatory and legal requirements
Maintain records required by law
Protect our website and users from fraud, misuse, or security threats
Improve our website and services

We will not use your personal information for a purpose that is unrelated to the reason for which it was collected unless permitted or required by law.

4. Information Submitted Through Forms

Our website may contain contact, enquiry, grievance, or other forms.

When you submit a form, we collect the information you enter into that form.

For example, a grievance form may ask for your name, UCC number, address, email address, phone number, details of the complaint, and other information needed to understand and process your grievance.

We use this information to respond to you and handle your request or complaint.

Please provide correct and complete information when submitting a form.

5. Do We Share Your Information?

We do not sell or rent your personal information to third parties.

We may share your information when it is necessary:

To provide a service requested by you
With service providers who help us operate our website or business
To comply with applicable laws and regulations
With stock exchanges, depositories, regulators, government authorities, or other authorised bodies when required
To protect our legal rights or prevent fraud or misuse
In connection with a legal proceeding or lawful request from an authority

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device when you visit a website. They help websites remember certain information and understand how visitors use the website.

We may use cookies to:

Make the website work properly
Remember certain settings
Understand website usage
Improve website performance and user experience
Maintain website security

You can control or disable cookies through your browser settings. However, disabling some cookies may affect how certain parts of the website work.

For more information, please refer to our Cookie Policy.

7. How Do We Protect Your Information?

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee complete security.

8. How Long Do We Keep Your Information?

We keep your personal information only for as long as it is reasonably necessary for the purpose for which it was collected.

We may also keep information for a longer period when required by applicable laws, regulations, accounting requirements, regulatory requirements, or legal proceedings.

When the information is no longer required, we will take reasonable steps to delete it or securely dispose of it.

9. Third-Party Websites

Our website may contain links to other websites, including websites operated by regulators, stock exchanges, government authorities, or other organisations.

If you click on a third-party link, you will be taken to that organisation’s website.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend that you read the privacy policy of any third-party website that you visit.

10. Children’s Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under 18 years of age through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information.

These may include the right to:

Ask what personal information we hold about you
Ask us to correct inaccurate information
Ask us to update your information
Ask us to delete information where permitted by law
Withdraw consent where processing is based on your consent
Raise a concern or complaint about how your information is being handled

Some information may need to be retained because we are legally or regulatorily required to keep it.

To exercise your applicable privacy rights, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

We recommend checking this page occasionally so that you are aware of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:

Lark Consultancy Pvt. Ltd.

Email: info@larkconsultancy.com
Alternate Email: lcplstatements@gmail.com

Address:
1115/1116, Marathon Millennium,
LBS Marg, Mulund West,
Mumbai – 400080, Maharashtra, India

Phone: +91-22-4482 4306 / 4482 4305

If you have a privacy-related request, please clearly mention the nature of your request so that we can assist you appropriately.

Lark Consultancy Pvt. Ltd.
SEBI Registration No.: INZ000212036